I deleted a lot, but my storage didn't change
This is expected, and it's the single most common thing people write in about. ClearSpace deletes exactly the way the Photos app does: removed photos go to Recently Deleted, where they sit for 30 days before they're gone for good. Nothing is destroyed immediately, on purpose — it's the same safety net Photos itself gives you.
Your storage only frees up once that folder is emptied. Open Photos → Albums → Recently Deleted → Select → Delete All, and the space comes back straight away.
What does the heart do?
It's the same Favourite you already see in Apple Photos — there's only one, and it's shared. Hearting a photo in ClearSpace favourites it in Photos too, and anything you'd already favourited shows up hearted here. With Hide Hearted switched on (the default), a photo leaves the grid the moment you heart it, so the pile you're working through only ever shrinks.
Why can't I clear everything at once, or select many photos together?
Finding, sorting, filtering, hearting, filing into albums, and deleting one photo at a time are all free, with no limit. Clearing many photos in a single action — the "delete everything without a heart" button, and multi-photo selection — is unlocked by a one-time purchase. It's a single payment, not a subscription, and it's yours for good once bought.
Already purchased it and it's not unlocking on a new phone or after a reinstall? Open the offer screen and tap Restore purchase — it re-checks your Apple Account rather than charging you again.
If the purchase screen can't reach the App Store, ClearSpace keeps retrying and gives you a button to try again yourself — check your connection and tap it.
I own Unli Disk for Mac. How do I get ClearSpace Pro?
It's included with Unli Disk, but it doesn't unlock by itself yet. Email me and you'll get a one-time App Store code; open its link on your iPhone or iPad, confirm with your Apple Account, and Pro unlocks straight away. An automatic unlock is being tested for a later update.
Does ClearSpace find duplicate photos?
Not yet on iPhone. It's on the roadmap, but nothing in the current version claims to find duplicates — if you've seen that claim anywhere, it's out of date and we'd genuinely like to know where, so we can fix it.
A video won't play, or plays with no sound
If it's stored only in iCloud and your connection is slow, give it a moment — ClearSpace downloads what it needs when you open a video, never in the background. Sound plays regardless of your silent switch, the same as Photos; if a video is still silent, check your phone's volume and that no other device (headphones, a speaker) is claiming the audio output.
Where does my data go?
Nowhere. Everything happens on your device — see the Privacy Policy for the full detail.
Still stuck
Email peter@calmdownoscar.com and describe what you were doing when it happened — we read every message, and a specific description gets a faster answer than "it's broken."